Collection: Support Plans

Bronze Support Plan (Minimum Requirement)

Communication through email with a 48-hour guarantee response time. Billed annually.

Silver Support Plan

Communication response times: email 12-hours, chat 10-minutes. Billed annually.

Gold Support Plan

Communication response times: email 4-hours, chat 5-minutes, phone 5-minutes answer time. Includes access to Pulse data analytics to easily monitor...

Platinum Support Plan

Support for all Anuvu products including VSAT, SD-WAN, Starlink, etc. Communication response times:  email 30-minutes, chat 1-minute,  phone 30-second answer...